Vitanue
Mud Mask Stick Volcanic Clay & Charcoal
Mud Mask Stick Volcanic Clay & Charcoal
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Resolve Stubborn Pore Congestion for Refreshed Skin
Deeply cleanse pores and reduce oil buildup — powered by volcanic clay and black charcoal, with mess-free, easy stick application.
Why is this Deep Pore Cleansing Clay Stick perfect for you?
✔ Effective deep cleansing with volcanic clay and charcoal: The volcanic clay and black charcoal work together to draw out excess oil, dirt, and impurities from the skin, providing a thorough cleanse that leaves pores visibly cleaner and skin feeling refreshed. This combination targets congested areas without harshness.
✔ Gentle exfoliation and skin texture refinement: Formulated with glycolic acid and a probiotic complex, the clay stick supports the skin’s natural renewal process to smooth and refine skin texture. This helps minimize the appearance of enlarged pores and promotes healthier-looking skin without causing dryness or irritation.
✔ Convenient stick design for mess-free application: The compact twist-up stick format allows for quick, controlled application directly onto the skin, eliminating mess and waste. Its portability makes it ideal for home or travel use, simplifying skincare routines and eliminating the need for brushes or bowls.
Specifications
Formulation Type: Volcanic clay, black charcoal, glycolic acid, probiotic complex
Application Format: Twist-up clay stick
Primary Skin Effects: Absorbs excess oil, lifts impurities, cleans clogged pores, reduces appearance of enlarged pores
Usage Characteristics: Mess-free direct application; gentle, non-stripping; suitable for home and travel use
Before you ask
Everything worth checking first
How long until it reaches me? Delivery
Plan on 6–13 business days in total. We spend 1–3 business days picking and packing, then the carrier has it for 5–10 business days. The daily cutoff is 5:00 PM ET, Monday to Friday — anything after that, or over a weekend or federal holiday, starts processing the next business day. Shipping is free on every order with no minimum, and we deliver across the United States, excluding PO boxes and APO/FPO addresses.
Shipping policyWhat if it is not right for me? Returns
Send us a return request within 30 days of delivery. We reply within 1 business day with an authorisation, the return address and instructions, and you then have 14 days to post it back. Two clocks, not one. Items need to be unused and in their original packaging; anything worn on or against the body can only come back with the hygiene seal or packaging unopened. Change-of-mind return postage is yours; if the item was faulty, damaged or simply not what you ordered, it is ours. Prefer a swap? We exchange for the same product in another size or colour while stock lasts. Caught it early — within 12 hours of ordering — and we can cancel it outright.
Return policyWhen does the money come back? Refunds
We inspect the return the day it lands and email you the outcome either way. Approved refunds go to the card or account you paid with within 5–10 business days, covering the product price and any sales tax charged. Your bank then takes up to 10 additional business days to post it — that part is out of our hands. If something arrived damaged, tell us within 7 days of delivery with a photo and we will replace or refund it straight away; you usually will not need to send it back.
Refund policyWhere is my parcel right now? Tracking
Every order ships tracked. The number arrives by email the moment your parcel leaves us, and you can follow it on our tracking page using your order number and the email address you checked out with. The first scan usually shows up 3–5 business days after dispatch, so an empty tracking page immediately after dispatch is normal rather than a problem. If nothing has moved for 10 business days, write to us and we will open an investigation with the carrier.
Track an orderWhich payment methods work here? Payment
The icons in our footer and the options on the checkout screen are the real list, and what you see depends partly on your device and location. Everything runs over an encrypted connection and card details never reach our servers. Prices are charged in US dollars, with sales tax calculated at checkout rather than baked into the price you see.
Payment policyAre these medical products? Our products
No. Everything we sell is made for comfort, relaxation, movement and general wellbeing — massage and recovery tools, posture and back support, sleep and relaxation, fitness and mobility, home wellness and everyday comfort. None of it is designed or intended to diagnose, treat, cure or prevent any condition, and we do not sell supplements or anything you swallow. If you have a health concern, an injury, or you are pregnant, talk to a qualified professional before buying.
DisclaimerCan I reach an actual person? Support
Yes. Email support@vitanue.com or call +1 (970) 762-2703. Someone is at the desk Monday to Friday, 9:00 AM – 5:00 PM ET, every message is read by a person rather than a bot, and nothing waits longer than 1 business day. Emails are monitored on weekends; replies go out the next business day.
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